Scru2 takes our responsibility to every user's privacy seriously. This document explains in detail how we collect, use, and protect your personal information.
Summary: scru2 respects your privacy. We collect only the data that is necessary, protect it with the latest encryption technology, and never sell your information to third parties. You always retain full control over your personal data.
This Privacy Policy ("Policy") describes the privacy practices of scru2 regarding the collection, use, disclosure, and protection of personal information of users who access or use the scru2 platform via the scru2.net website or the scru2 mobile app.
Scru2 understands that your trust is the foundation of our relationship. That is why we are committed to always being transparent about our data handling practices and ensuring that your privacy rights are consistently respected and protected. Every action we take regarding your personal data is based on a lawful basis, whether to comply with legal obligations, fulfil a service contract, or serve scru2's legitimate interests without compromising your fundamental rights.
This Policy applies to all users of the scru2 platform, including those who simply browse the website, prospective members in the process of registration, active members, and former members whose accounts have been closed. By using the scru2 platform, you acknowledge that you have read and understood this Privacy Policy.
Scru2 collects several categories of personal information to enable us to provide services that are secure, efficient, and compliant with legal requirements:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, gender | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, payment method, transaction history | Mandatory |
| Verification Data (KYC) | Copy of identity card, passport, utility bill, bank statement | Mandatory (verification) |
| Usage Data | Game activity logs, betting history, session duration | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Data | Support chat records, emails, user feedback | Where applicable |
Automatically collected data such as IP addresses and device data is used solely for security, fraud detection, and user experience improvement purposes.
Scru2 uses the personal data collected for the following purposes, all within the bounds permitted by applicable data protection laws:
Scru2 does not use your personal data for any purposes other than those stated above without first obtaining your consent.
Scru2 does not sell your personal data to any party. However, under certain circumstances, we may need to share some of your information with selected third parties:
Our commitment: All third parties with whom we share data are required to comply with data protection standards equivalent to or exceeding those of scru2, and are prohibited from using that data for any purpose other than what has been agreed.
Scru2 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or alteration:
While scru2 takes all reasonable steps to protect your data, no security system can guarantee absolute protection. Users also have a responsibility to keep their account login credentials secure and not share their password with anyone.
The scru2 platform uses cookies and similar tracking technologies to enhance user experience and understand platform usage patterns. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the scru2 platform. More information on how to manage cookies is available in your web browser settings.
As a scru2 user, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 and applicable laws:
You have the right to request a copy of the personal data we hold about you.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to legal obligations.
You may request that we restrict the processing of your data under certain circumstances.
You have the right to receive your data in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the scru2 privacy team via email at privacy@scru2.net. We will process your request within 30 days of receipt, subject to verification of your identity.
Scru2 retains your personal data only for as long as is necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law:
Note: Once the designated retention period expires, your personal data will be securely deleted or anonymised in accordance with scru2's internal procedures that comply with industry best practices.
Scru2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle personal data.
When significant changes are made to this Privacy Policy, scru2 will take the following steps to ensure you are informed:
Your continued use of the scru2 platform after changes to this Privacy Policy are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how scru2 handles your personal data, please contact scru2's Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days of receipt. For formal complaints requiring further investigation, the response period may take up to 30 days.
If you are not satisfied with scru2's response to your privacy complaint, you have the right to refer the matter to the relevant data protection regulatory authority in your jurisdiction. For more information about your rights, please also refer to the Terms and Conditions and Responsible Gaming us.
Join over 500,000 Malaysian players who trust scru2 as a safe, fair and responsible online gaming platform. Register now and enjoy the highest level of data protection.